Last updated: February 27, 2026
We stand behind our service. If you are not satisfied with your Apollo Group TV subscription, we will make it right within 7 days.
You may request a full refund within 7 days of your purchase date if:
To request a refund, simply contact us through one of these methods:
Please include:
We strive to process all refund requests within 1 to 2 business days.
Refunds are issued to your original payment method (credit card, PayPal, etc.). Depending on your bank or payment provider, an additional 3 to 5 business days may be required for the refund to appear on your statement.
The following are generally not eligible for a refund:
We review each request on a case-by-case basis and always strive to find a fair resolution.
We kindly ask that you contact us before filing a chargeback with your bank. We are always happy to resolve issues directly and promptly. Filing a chargeback without contacting us first may result in suspension of your subscription.
For subscriptions beyond the 7-day period, we may offer a partial refund or service credit at our discretion, depending on the circumstances. Contact our support team to discuss your situation.
Questions about refunds? Contact us — we typically respond within minutes:
Email: contact@apollostreams.live
WhatsApp: +44 7414 662246
Address: 22000-22876 Avenue 24, Chowchilla, CA 93610, USA